Ditzo

Yes. Standard contents insurance covers basic risks such as fire, burglary and water in your home. For specific coverage on your phone, tablet or laptop, choose an additional module or switch to the All Risk variant. Which one you need depends on your usage.

Standard contents insurance covers damage from specific events such as fire, burglary and water. With All Risk, unexpected self-inflicted damage is also covered, such as a dropped phone or coffee over your laptop. All Risk is more comprehensive and suitable if you use your device a lot.

Yes. Ditzo is an online insurance brand within the a.s.r. group. Your policy runs formally through Ditzo and you also arrange claims handling with Ditzo. In the background, a.s.r. is the implementing insurer.

Only with the right coverage. A broken screen after a fall is covered under All Risk or the Mobile Electronics module. Without one of these extensions, fall damage is usually not covered.

Water damage at home due to a leak, for example, is covered under the basic contents insurance. Water damage caused by your own clumsiness (phone in the toilet, coffee over it) is covered only with All Risk or the Mobile Electronics module.

Loss (without theft) is generally not covered under basic contents insurance with Ditzo. With the Mobile Electronics module, loss may be covered under conditions. Check your policy for exact terms and conditions.

Yes. With Ditzo, you choose your own repairer. ThePhoneLab makes an insurance-ready quote that you submit directly to Ditzo. After approval, you pay for the repair and submit the invoice for reimbursement.

Online via My Ditzo or the claim form on ditzo.nl. By phone is also possible. Have your policy number, damage description, the IMEI or serial number of your device and photos of the damage handy.

In case of damage to an appliance that is repairable, Ditzo usually reimburses the repair costs. For total loss, compensation is determined based on the age and condition of the appliance. Mobile electronics are often compensated based on daily value.

Often yes, especially with the Mobile Electronics module and with All Risk. The exact amount can be found in your policy conditions or in My Ditzo. Keep in mind that this is the amount you pay yourself, even if the claim is approved.

Ditzo is committed to fast online processing. Simple claims are often reviewed within a few business days. More complex cases may take longer. You will receive a confirmation of receipt with indication.