ABN AMRO

Standard contents insurance covers damage from fire, burglary, water and storm. The All-risk variant also covers accidents at home, such as a fallen phone or coffee over your laptop. For damage outside the home, you need the Mobile Devices module on top of that.

This is a supplementary module that insures your phone, tablet, laptop and smartwatch even when away from home. Think of damage and theft on the street, in public transport or while traveling. Without this module, you are usually not covered for outdoor damage.

Only with the Mobile Devices module. Basic contents insurance and even All-risk mainly cover damage in and around your home. For damage on the road or abroad, you need the separate Mobile Devices module.

Typically: smartphones, tablets, laptops and smartwatches. Sometimes also portable gaming consoles and e-readers. Check the exact list in your policy terms, as it may vary from policy to policy.

A fallen phone at home is covered under Home Contents Insurance All-risk. A fallen phone outside the home (on the street, at work) is covered under the Mobile Devices module. Fall damage is usually not covered with just the basic contents insurance.

Water damage at home due to a leak, for example, is covered under the basic contents insurance. Water damage caused by your own clumsiness is covered with Allrisk (at home) or the Mobile Devices module (away from home).

Theft after burglary in your home is covered under contents insurance. Theft outside the home is only covered under the Mobile Devices module. Always report it to the police and keep the police report for your claim.

Yes. At ABN AMRO, you choose your own repairman. ThePhoneLab makes an insurance-ready quote that you submit directly to ABN AMRO. After approval, you pay for the repair yourself and forward our invoice for reimbursement.

ABN AMRO Insurance is a joint venture between ABN AMRO Bank and NN Group (Nationale-Nederlanden). Your policy runs formally through ABN AMRO Insurance, and you also arrange claims handling there. In the background, NN Group is involved as an insurance partner.

ABN AMRO aims to respond within 3 business days of receiving your report. It may take slightly longer for more complex claims. You will receive a confirmation of receipt with an indication of the processing time.

Yes, there is often a mandatory deductible per occurrence on the Mobile Devices module. The exact amount can be found in your policy conditions or in the ABN AMRO app. Keep in mind that this is the amount you pay yourself, even in the event of an approved claim.

In case of damage to a device that is repairable, ABN AMRO will usually reimburse the repair costs. In case of total loss, compensation is determined based on the age and condition of the appliance. Younger appliances are often compensated on the basis of new value, older appliances on the basis of current value.

Your policy number can be found in the ABN AMRO app under Insurance, on your policy sheet or in your email confirmation at closing. Is it really not working? Call ABN AMRO Insurance and they will help you with your BSN and account details.