Your parts are compatible. What does that mean?

This means that your %product_name% will be repaired using only the highest quality non-original parts. For iPhone screens and iPhone batteries, we offer genuine parts from Apple; because we are Independent Repair Provider from Apple.

My %product_name% connector no longer works. Can this be fixed at no cost?

Your %product_name% connector may no longer work for several reasons. If there is just some dust in the charging port, we will always remove it for you free of charge. On the other hand, if you have used a bad charger for a long time, for example, in most cases it is not possible to repair it and we will replace the part with a compatible one. A specialist will review your options in our store and be happy to help!

What do you guys do when you do a %product_name% connector repair?

In some cases, we will fix it at no charge with a thorough cleaning of your charging port. In other cases, we will have to replace the part with a compatible part, of the highest possible quality.

What is the difference between a connector and a charging port?

There is no difference! A connector repair and charging port repair are the same thing.

My %product_name% loads poorly. What can I do to fix this?

You can stop by for a free MOT - a thorough cleaning and check on all functions. Possibly this could solve your problem. We will do this for you in the store at no charge! If this does not fix the problem, we will move on to a repair.

You offer a lifetime warranty on a %product_name% connector repair. What is included?

If your new %product_name% connector stops working properly or if a problem occurs attributable to the replaced part, it is covered by the lifetime warranty. If your %product_name% has fall, impact, pressure, water or visible user damage, it is no longer covered by our warranty. Read the terms and conditions here .

APPLE iPhone Connector repair

We start this repair with a diagnosis; we may be able to restore your connector, with a thorough cleaning, at no charge.

Do you notice that charging your %product_name% is getting slower and slower or that sometimes your %product_name% doesn’t charge at all? Or do people hear you badly when you call them? Then chances are your %product_name% connector won’t work.

When is it time to stop by for a %product_name% connector repair?

1Your %product_name% no longer loads.
2The charger fits poorly into the charging port of your %product_name%.
3Your charging port does not respond to the charger.
4Your %product_name% loads strangely. The percentage goes up slowly and sometimes even deteriorates while charging.
5People can hear you poorly while calling.

Frequently asked questions about the %product_name% connector repair.

Your parts are compatible. What does that mean?

This means that your %product_name% will be repaired using only the highest quality non-original parts. For iPhone screens and iPhone batteries, we offer genuine parts from Apple; because we are Independent Repair Provider from Apple.
My %product_name% connector no longer works. Can this be fixed at no cost?

Your %product_name% connector may no longer work for several reasons. If there is just some dust in the charging port, we will always remove it for you free of charge. On the other hand, if you have used a bad charger for a long time, for example, in most cases it is not possible to repair it and we will replace the part with a compatible one. A specialist will review your options in our store and be happy to help!
What do you guys do when you do a %product_name% connector repair?
What is the difference between a connector and a charging port?
My %product_name% loads poorly. What can I do to fix this?
You offer a lifetime warranty on a %product_name% connector repair. What is included?

Curious about where to get your %product_name%’s connector repaired?

You can always visit one of our stores. Click on the map for more info about your store.

ThePhoneLab - Potterstraat 4

Potterstraat 4, 3512 TA Utrecht

Routebeschrijving
030 737 08 72

ThePhoneLab - Van Woustraat 190D

Van Woustraat 190D, 1073 LZ Amsterdam

Routebeschrijving
020 737 32 31

ThePhoneLab - Marnixstraat 253H

Marnixstraat 253H, 1015 WH Amsterdam

Routebeschrijving
020 223 60 38

ThePhoneLab - Beethovenstraat 94hs

Beethovenstraat 94hs, 1077 JN Amsterdam

Routebeschrijving
020 737 29 42

ThePhoneLab - Kennemerstraatweg 104

Kennemerstraatweg 104, 1815 LC Alkmaar

Routebeschrijving
072 220 51 89

ThePhoneLab - Grote Houtstraat 162

Grote Houtstraat 162, 2011 SZ Haarlem

Routebeschrijving
023 737 03 85

ThePhoneLab - Frederik Hendriklaan 142A

Frederik Hendriklaan 142A, 2582 BH Den Haag

Routebeschrijving
070 221 17 00

ThePhoneLab - Denneweg 186

Denneweg 186, 2514 CM Den Haag

Routebeschrijving
070 217 00 98

ThePhoneLab - Meent 11A

Meent 11A , 3011 JA Rotterdam

Routebeschrijving
010 200 23 70

ThePhoneLab - Gelderlandplein 126

Gelderlandplein 126, 1082 LB Amsterdam

Routebeschrijving
020 244 19 10

ThePhoneLab - Astraat 17

Astraat 17, 9718 CP Groningen

Routebeschrijving
050 2004 755

Wat jij moet weten over ThePhoneLab

1. Welkom mét of zonder afspraak

Iedereen is bij ons welkom voor een reparatie, goed advies of bescherming van jouw %product_name%. Goed om te weten: klanten met afspraak hebben voorrang op klanten zonder afspraak.

2. Onze expertise en ervaring

Sinds 2015 is ThePhoneLab de beste reparateur van Nederland. Zo zijn al onze reparatiespecialisten opgeleid en gecertificeerd door Apple.

3. Razendsnelle %product_name% reparaties

Onze deskundige reparateurs repareren jouw %product_name% razendsnel on the spot terwijl jij wacht. Opsturen en lang wachten is toch niet meer van deze tijd?

4. Geen onderzoekskosten

Je betaalt bij ons nooit onderzoekskosten. Na onderzoek bepaal jij of we overgaan tot reparatie. Ook geldt daarbij no cure no pay: slaagt de reparatie niet, dan betaal je ook niet.

5. Onze missie

ThePhoneLab is op een missie: de levensduur van mobiele devices verlengen. Zo verminderen we de hoeveelheid e-waste en stimuleren we de circulaire economie.

In 2030 willen we 2 miljoen apparaten langer in leven gehouden hebben.

6. Onze impact

Wist je dat een reparatie gemiddeld 82kg CO₂bespaart? Zo hebben wij in 2024 samen met onze klanten ruim 3.2 miljoen kg CO₂bespaard. Dat is net zoveel als 128.000 bomen in een jaar uit de lucht halen.

Levenslangs als nieuw!