Interpolis

Standard Contents insurance covers damage caused by theft after burglary, fire, lightning, scorch or melting damage, for example. With Inboedel All Risk, damage to items in and around your home due to an accident, such as a dropped phone or a dropped cup of coffee on your laptop.

BuitenDeDeur insurance is a separate insurance policy specifically for cell phones, tablets, laptops and smartwatches. This covers damage, loss and theft away from home in the Netherlands. If you do not have this, you will fall back on other insurance policies for damage outside the home, or not at all.

Only if you have purchased Contents All Risk. Standard Contents insurance does not cover fall damage, not even at home. Check your policy in My Interpolis or the Interpolis app to see which variant you have.

For damage outside your home in the Netherlands, you need the BuitenDeDeur insurance. Inboedel All Risk covers fall damage only in and around your home. Without BuitenDeDeur insurance, street damage is usually not covered.

Interpolis works with a reimbursement scheme based on quote and invoice, which in practice means that you can choose your own repairer. ThePhoneLab makes an insurance-ready quote that you submit directly to Interpolis. To be on the safe side, it is wise to confirm this with your claim report.

Often yes, especially for fall damage and BuitenDeDeur insurance. The exact amount can be found in your policy conditions or in My Interpolis. Keep in mind that this is the amount you pay yourself, even if the claim is approved.

Wear and aging (such as a battery that doesn’t last as long), intentional damage, damage from misuse, cosmetic scratches with no functional impact, and software or data problems are usually excluded from coverage. Home loss is also excluded from standard contents coverage.

The quickest way is via My Interpolis or the Interpolis app. By phone is also possible on 013 580 12 34. Have your policy number, the IMEI or serial number of your device and clear photos of the damage handy.

After reporting a claim online, Interpolis will usually contact you within 48 hours. For more complex claims, it may take longer. You will always receive a confirmation of receipt with an indication.

Usually: your policy number, a damage description, photos of the damage, the IMEI or serial number of your device, proof of purchase or invoice and our repair quote. In case of theft, you’ll also need a police report or report number.

Theft after burglary in your home is covered under Contents Insurance. Theft outside the home is covered only with the BuitenDeDeur insurance. Loss (getting lost without theft) is usually covered only through the BuitenDeDeur insurance.

When traveling, you fall back on the baggage coverage of your Continuous Travel Insurance. For emergency and assistance abroad, the Interpolis Emergency Center is available 24/7 at +31 13 462 04 62.

Interpolis is a brand of parent company Achmea. Policies are taken out and adjusted through your Rabobank adviser; you report damage directly to Interpolis. So your policy is formally in the name of Interpolis, not of Rabobank or Achmea.