Samsung screen repair

A Samsung screen repair at ThePhoneLab usually takes 30 or 60 minutes. This varies by model and you can find out exactly on the page for your specific repair.

You can simply bring your Samsung in without an appointment or schedule an appointment online in advance to avoid waiting time. While you wait, you can often stay in the store; our specialists will repair your Samsung right away, on-the-spot.

Yes, a crack in your Samsung’s screen can affect the operation and safety of the device. A damaged display can make the touch less responsive and can further crack the screen with daily use. In addition, dust or moisture can enter the device through the crack, causing internal damage.

After replacing your Samsung screen, it can last for years again! We do always recommend that the screen be properly protected. You can do this with a screen protector and a good phone case.

Yes, every repair at ThePhoneLab comes with a standard 3-month warranty.

After the repair, you will receive an email from us allowing you to extend this warranty to lifetime warranty on the replaced part and the work done, free of charge. This way you can be sure that your Samsung is in good hands.

Yes, in addition to lightning-fast repairs for Samsung Galaxy phones, you have also come to the right place for your Samsung Galaxy Tab tablet or Samsung Galaxy Book or other type of Samsung laptop. We repair these with the speed and service you have come to expect from us. So we are not only ThePhoneLab but also TheTabletLab and TheLaptopLab 😉

Preparing your Samsung for a repair is neither necessary nor sometimes possible. However, it can speed up the repair process slightly if your device is fully up-to-date with the latest software version and the battery is sufficiently charged.

No matter how small, every repair carries some risk. Therefore, we always recommend backing up your important data in advance via Google Drive or Samsung Smart Switch. This keeps your photos, contacts and files safe, even in the event of an unexpected malfunction, loss or theft.

Don’t have time to do this? No worries, our specialists are also happy to help you without preparation.

Yes, you can also send your Samsung to ThePhoneLab for repair. This is ideal when you don’t have time to visit one of our stores. You simply register your device online via our website. Upon receipt, our specialists will perform a free diagnosis and contact you about the cost and expected repair time.

Once the repair is complete, we return your Samsung safely and insured, often within one business day. Of course, our lifetime warranty on the performance of the replaced part and the no cure, no pay promise also apply to sent devices.

Want to have your Samsung sent in for repair? Register your device for shipment here.

ThePhoneLab is not a Samsung authorized service partner. This means that we cannot guarantee the maintenance of the official Samsung factory warranty after a repair.

However, it is important to note that we:

• work with genuine Samsung parts, supplied directly through an official Samsung dealer;

• repair according to the official repair manuals provided by Samsung;

In addition, we offer our own lifetime warranty on the repair we perform. Should there be anything wrong after the repair that can be traced to our work, we will fix it for you free of charge.

Do you still have a manufacturer’s warranty and do you doubt what the best choice is for your situation? Then we would be happy to think with you.

An Independent Repair Provider is a repair company that operates independently of Samsung, but works to professional standards.

As explained in the FAQ above, ThePhoneLab is not an official service partner authorized by Samsung. That means we do not work on behalf of Samsung or make any decisions from their warranty or service policies.

In fact, in practice, we often see this as an advantage for both us and the client:

• We are not bound by strict instructions and internal rules that in some cases are not in the best interest of the customer.

• We can think better about faster, affordable and sustainable solutions.

At the same time, we do meet high quality standards:

• We work with genuine Samsung parts, supplied directly through an official Samsung dealer.

• We use the official repair manuals provided by Samsung.

• Repairs are performed by experienced technicians with specialized knowledge of Samsung devices.

Therefore, for many repairs, there is no practical reason to choose an official Samsung service point instead of ThePhoneLab. Thus, ThePhoneLab combines the best of both worlds: quality and flexibility, with the customer always at the center.

At ThePhoneLab, we take great care with your privacy. You can always watch during the repair, so you can see exactly what happens to your Samsung.

We open or test your device only to the extent necessary to determine or verify the problem and only if you give us permission to do so! This is never mandatory.

Our specialists follow strict guidelines and treat every device with respect and care, ensuring that your personal data is always kept safe.

Yes, at ThePhoneLab you can also have accessories fitted or purchased during your repair. We have a wide range of products such as screen protectors that we fit perfectly for you, cases, chargers, power banks and much more.

Our specialists will be happy to help you choose the right accessories that will optimally protect your Samsung and make it last longer.