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Costs From €59

Repair duration30 minutes

You probably know the feeling: your Samsung needs charging, but the cable only works once you twist it into just the right position. Is the charging port of your Samsung broken, is there dirt inside, or is it the cable? The specialists at ThePhoneLab find out for free and usually repair your connector within 30 minutes, while you wait. No cure, no pay. A Samsung connector repair starts at €59. Want to check a few things yourself first? This blog explains what you can try.

The different types of Samsung devices

Samsung Galaxy phones

Is your Galaxy S, A, Z or Note no longer charging properly? Often the charging port is just dirty and a cleaning is enough. If the connector is defective, we usually replace it while you wait, without you having to set anything up again.


View the repair prices

Samsung Galaxy tablets

A Galaxy Tab that no longer charges is often a tablet that sits unused. Replacing the connector of a tablet takes a bit more work than on a phone, but our specialists do that expertly and with warranty too.


View the repair prices

Not sure if it is the cable?

Try a different cable and charger first. If your Samsung charges fine with those, the port is not the problem. Still in doubt? Our specialists diagnose it for free and you only pay if we fix it.


Read what you can check yourself

When does your Samsung need a connector repair?

Do you recognise one of the points below? Then the connector of your Samsung is probably dirty or defective. Drop by one of our stores and our specialists will take a look for free.

  • Your Samsung no longer charges
  • The charger sits loosely or fits poorly in the charging port
  • The charging port only responds when the cable is held in a certain position
  • Your Samsung charges strangely: the percentage goes up slowly or even drops while charging
  • People hear you poorly during calls (the microphone is often part of the charging port)

Sound familiar? Make an appointment via our website or just walk in.

Which connector repair options are there?

At ThePhoneLab we always start with a free diagnosis and, if needed, a professional cleaning. Often the port is not broken at all, but clogged with dust and lint from your pocket. Every time you plug in the cable, that dirt gets pushed in further, until the cable no longer makes proper contact.

If the port really is defective, we replace the connector. On most Samsung models the connector is a separate part and replacing it is fairly straightforward. On some models it sits on the motherboard and requires specialist soldering work. Whatever the solution, our specialist tells you exactly what it costs beforehand.

What does a Samsung connector repair cost?

The cost of a new connector differs per Samsung model, among other things because of the type of connector and how much work the replacement involves. At ThePhoneLab our prices are always fully transparent on the website in advance. Honest and clear.

Choose your series below and look up your model, from the latest Galaxy S models to the A, Z and Note series and the Galaxy Tabs. Click on the price to go directly to that repair.

Samsung S seriesA Series Z Series (Flip & Fold)Note SeriesTab series tablet
Samsung S series Connector repair Other repairs
Samsung Galaxy S26 Ultra €89 See all repairs
Samsung Galaxy S26 Plus €89 See all repairs
Samsung Galaxy S26 €89 See all repairs
Samsung Galaxy S25 Edge €89 See all repairs
Samsung Galaxy S25 Ultra €89 See all repairs

A Series Connector repair Other repairs
Samsung Galaxy A90 (5G) €69 See all repairs
Samsung Galaxy A80 €69 See all repairs
Samsung Galaxy A72 €69 See all repairs
Samsung Galaxy A71 €69 See all repairs
Samsung Galaxy A70 €69 See all repairs

Tab series tablet Connector repair Other repairs
Samsung Galaxy Tab S10 Ultra (2024) On request See all repairs
Samsung Galaxy Tab S10 Plus (2024) On request See all repairs
Samsung Galaxy Tab S9 Plus 5G (2023) On request See all repairs
Samsung Galaxy Tab S9 FE Plus (2023) On request See all repairs
Samsung Galaxy Tab S9 FE 5G (2023) On request See all repairs

How a connector repair works at ThePhoneLab

1 Make an appointment online or just walk in.
2 Stop by for help, 7 days a week.
3 Our specialists examine your charging port for free and give honest advice right away.
4 We start with a cleaning and only replace the connector if necessary. Feel free to watch!
5 We thoroughly test charging and the microphone before you take your Samsung home.
With our lifetime warranty, your device will be: Like new again for a lifetime!

Click here for the price of your repair

Genuine Samsung parts

ThePhoneLab is a Samsung Independent Repair Provider and uses only genuine Samsung parts for Samsung repairs. Your new connector is the same part your Samsung was delivered with: it fits perfectly and every function keeps working, such as fast charging and the microphone in the port.

› Want to know more?

You get a lifetime warranty from us

At ThePhoneLab you get a lifetime warranty on virtually all repaired parts, including your new connector. In addition, you receive 12 months warranty on batteries, 24 months on accessories and 2 weeks adhesion warranty on our screen protectors. That way you are assured of lasting service, long after your repair.

› Want to know more?

Still in doubt?

A repair is often faster, cheaper and easier than a new device. And it is better for the environment!

Together we extend the life of mobile devices and reduce e-waste.

Click here for the price of your repair

Here you can get your Samsung connector replaced

ThePhoneLab has stores throughout the Netherlands, so there is always a branch near you for a fast and expert Samsung connector repair.

Find the nearest location



ThePhoneLab - Potterstraat 4

Potterstraat 4, 3512 TA Utrecht

Route
030 737 08 72

ThePhoneLab - Van Woustraat 190D

Van Woustraat 190D, 1073 LZ Amsterdam

Route
020 737 32 31

ThePhoneLab - Marnixstraat 253H

Marnixstraat 253H, 1015 WH Amsterdam

Route
020 223 60 38

ThePhoneLab - Beethovenstraat 94hs

Beethovenstraat 94hs, 1077 JN Amsterdam

Route
020 737 29 42

ThePhoneLab - Kennemerstraatweg 104

Kennemerstraatweg 104, 1815 LC Alkmaar

Route
072 220 51 89

ThePhoneLab - Grote Houtstraat 162

Grote Houtstraat 162, 2011 SZ Haarlem

Route
023 737 03 85

ThePhoneLab - Frederik Hendriklaan 142A

Frederik Hendriklaan 142A, 2582 BH Den Haag

Route
070 221 17 00

ThePhoneLab - Denneweg 186

Denneweg 186, 2514 CM Den Haag

Route
070 217 00 98

ThePhoneLab - Meent 11A

Meent 11A , 3011 JA Rotterdam

Route
010 200 23 70

ThePhoneLab - Gelderlandplein 126

Gelderlandplein 126, 1082 LB Amsterdam

Route
020 244 19 10

ThePhoneLab - Astraat 17

Astraat 17, 9718 CP Groningen

Route
050 2004 755

Claim the damage with your insurer

In many cases you can get the cost of your Samsung repair (partly) reimbursed through your home contents or travel insurance. We are happy to help with the right documentation, an itemised quote and any additional information your insurer needs. That way you can file a claim quickly and easily and know exactly where you stand.

› Check whether your insurance contributes

Want to find out yourself why your Samsung is not charging?

Read these pages first:

› Samsung not charging: what you can check yourself
› Our cleaning service for charging ports
› How your data stays safe during the repair

Still stuck? Make an appointment or get in touch.

Find the nearest location

Other common repairs

Frequently asked questions about your Samsung connector repair

  • How much does it cost to replace a Samsung connector?

    A Samsung connector repair starts at €59. The exact price depends on your model: on most models the connector is a separate part, on some models soldering work is required. The price table on this page shows exactly what it costs per model, with no surprises afterwards.

  • How long does a Samsung connector repair take?
  • My Samsung connector no longer works. Can this be solved more cheaply?
  • What is the difference between a connector and a charging port?
  • My Samsung charges poorly. What can I do myself?
  • How do I know whether it is the cable or the port?
  • Can I come in without an appointment for a connector repair?
  • Will my photos and data be kept during the repair?
  • You offer a lifetime warranty on a Samsung connector repair. What does it cover?
  • The microphone is not working properly either. Is that the connector?
  • Can I charge my Samsung wirelessly in the meantime?
  • Can I also send my Samsung in for a connector repair?
  • Do you use genuine Samsung parts?

Quick booking

Receive your PDF quote instantly by email

Need a quote for your insurance? Create it here by yourself. You’ll immediately receive a PDF quote for the repairs currently in your shopping cart. Please create a separate quote for each separate device.

Can’t find your repair? Submit a manual request here.