Samsung Water Damage Repair

Water damage? Switch off your Samsung right away, do not switch it back on and do not put it on the charger. Every time power runs through a wet device, more can break. Then come by as soon as possible: the sooner we clean your Samsung, the bigger the chance that we can save it. Cleaning takes 90 minutes on average, but the total time we spend on it differs a lot from case to case.

Water damage is not a straightforward repair. Where most manufacturers turn down a water damage repair because of its complexity or low chance of success, at ThePhoneLab we do offer it. To be fair: we cannot guarantee that we can restore your Samsung. This depends very much on the situation. Our specialists tell you in advance what the chances are and what it costs. A Samsung water damage repair starts at €59.

The different types of Samsung devices

What do we do during a Samsung water damage repair?

To limit the damage, we disassemble your Samsung and chemically clean the parts, such as the motherboard. This removes leftover moisture, salt and minerals and any corrosion that has already formed. We then dry your device carefully. Only then can we switch it on safely and test whether all parts work. Simply put, there are three possible outcomes:

1. After the cleaning, the water damage is fully repaired and your Samsung works completely again.
2. After the cleaning and diagnosis, one or more parts turn out to be permanently damaged and need to be replaced before your Samsung works fully again. Often this is the screen or the battery.
3. The motherboard shows no sign of life, so we cannot test the other parts. If you want, we can then continue with a motherboard repair. This comes with additional costs.

After the cleaning you always hear first what we found and what a possible follow-up repair costs. You decide whether we continue.

Why no “no cure, no pay” for water damage?

For almost all our repairs you only pay if we fix it. A water damage cleaning and diagnosis, however, take a lot of time, whatever the outcome. That is why we charge a fixed amount starting at €59, even if your Samsung turns out to be beyond saving. Any parts that need to be replaced afterwards are quoted separately in advance.

What does a Samsung water damage repair cost?

The cleaning and diagnosis start at €59. What a possible follow-up repair costs depends on your model and on the parts that need to be replaced; you always hear that in advance.

Choose your series below and look up your model. Click on the price to go directly to that repair.

How a water damage repair works at ThePhoneLab

1 Switch off your Samsung, do not charge it and make an appointment online or just walk in.

2 Come by as soon as possible, 7 days a week. With water damage, every day counts.

3 Our specialist assesses the damage and tells you honestly what the chance of success is.

4 We disassemble, clean and dry your Samsung and then test all parts.

5 You hear what we found and what a possible follow-up repair costs. You decide.

Honest advice up front: you always know where you stand.

Click here for the price of your repair

Genuine Samsung parts

If a part needs to be replaced after the cleaning, for example the screen or the battery, we only use genuine Samsung parts. ThePhoneLab is a Samsung Independent Repair Provider, so you get the same part your Samsung was delivered with.

› Want to know more?

Warranty on water damage

We cannot give a warranty on a water damage repair. Even if your Samsung works again after the cleaning, parts can be invisibly damaged and still fail later. We simply do not always know exactly what the water has reached. Our specialist explains in advance what this means for your device.

› Read our warranty terms

Not sure if it is worth it?

Often it is. A cleaning is much cheaper than a new device, and if your Samsung switches on again, you can at least secure your photos and data. Come by and we will look together at what is possible.

Click here for the price of your repair

Here you can get your Samsung cleaned after water damage

ThePhoneLab has stores throughout the Netherlands. That means there is always a branch near you where you can go quickly, and with water damage every day counts.

Find the nearest location

ThePhoneLab - Potterstraat 4

Potterstraat 4, 3512 TA Utrecht

Route
030 737 08 72

ThePhoneLab - Van Woustraat 190D

Van Woustraat 190D, 1073 LZ Amsterdam

Route
020 737 32 31

ThePhoneLab - Marnixstraat 253H

Marnixstraat 253H, 1015 WH Amsterdam

Route
020 223 60 38

ThePhoneLab - Beethovenstraat 94hs

Beethovenstraat 94hs, 1077 JN Amsterdam

Route
020 737 29 42

ThePhoneLab - Kennemerstraatweg 104

Kennemerstraatweg 104, 1815 LC Alkmaar

Route
072 220 51 89

ThePhoneLab - Grote Houtstraat 162

Grote Houtstraat 162, 2011 SZ Haarlem

Route
023 737 03 85

ThePhoneLab - Frederik Hendriklaan 142A

Frederik Hendriklaan 142A, 2582 BH Den Haag

Route
070 221 17 00

ThePhoneLab - Denneweg 186

Denneweg 186, 2514 CM Den Haag

Route
070 217 00 98

ThePhoneLab - Meent 11A

Meent 11A , 3011 JA Rotterdam

Route
010 200 23 70

ThePhoneLab - Gelderlandplein 126

Gelderlandplein 126, 1082 LB Amsterdam

Route
020 244 19 10

ThePhoneLab - Astraat 17

Astraat 17, 9718 CP Groningen

Route
050 2004 755

Claim the damage with your insurer

Water damage is often covered by your home contents or travel insurance. We are happy to help with the right documentation, an itemised quote and any additional information your insurer needs. That way you can file a claim quickly and easily and know exactly where you stand.

› Check whether your insurance contributes

Other common repairs

• Screen
• Battery
• Back cover
• Camera
• Camera glass
• Connector
• Diagnosis

Frequently asked questions about Samsung water damage repair