MacBook trackpad repair

For most MacBooks we first need to order the trackpad for you. Once it is in, the repair is done within 90 minutes. In the meantime you can simply keep using your MacBook, so you are never without it for long.

Does your trackpad no longer respond to touch, does the cursor move by itself or does the trackpad no longer click properly? Then something is probably wrong. Sometimes it already helps to clean the trackpad or reset the trackpad settings. In this blog you can read how to do that. Still not working? Then come by for a free diagnosis.

This can be caused by a swollen battery pressing against the trackpad from below. Stop using and charging your MacBook and come by as soon as possible. Our specialists replace the battery safely and check whether the trackpad works properly again afterwards.

Moisture can affect the trackpad and the parts around it. Turn off your MacBook immediately, do not charge it and come by as soon as possible. Our specialists examine your MacBook and tell you honestly which parts need to be replaced. Want to know more? Read our blog about MacBook water damage.

Yes. On a MacBook trackpad repair you get a lifetime warranty on the performance of the replaced part. If a problem arises that can be attributed to the replaced part, we solve it for you free of charge.

If your MacBook has drop, impact, pressure, water or visible user damage, it is no longer covered by our warranty.

Yes, you are welcome with or without an appointment. Making an appointment is not required, but it can be useful to avoid waiting time or to be sure the required part is in stock. Plan your appointment here or walk in today.

Yes, you can also send in your MacBook. That is ideal if you do not have time to visit one of our stores. You can easily register your MacBook online through our mail-in service. On receipt, our specialists examine your MacBook and contact you about the costs and the expected repair time. Our warranty and the no cure, no pay promise also apply to a MacBook that has been sent in.

Yes. When repairing your trackpad we do not touch your data; everything stays on your MacBook. We do always recommend making a backup in advance via iCloud or on an external drive, as you would for any device. Read more about how we handle your data.

That is not necessary. It can speed up the repair a little if your MacBook is up to date with the latest software and the battery is sufficiently charged.

If you choose a genuine Apple part, turn off ‘Find My’ beforehand. Can’t do it yourself? Then make sure you have your Apple ID login details at hand, so our specialists can do this safely together with you.

In some cases it will, namely if you choose a repair with genuine Apple parts (if available). We are an official Apple Independent Repair Provider: our specialists work according to Apple’s guidelines and use genuine parts and diagnostic equipment.

If you choose an own-brand part, the manufacturer’s warranty usually lapses. At ThePhoneLab you then still get a lifetime warranty on the performance of the replaced part.

Not sure which MacBook you have? That makes sense, they all look alike and there are dozens of them. No stress! We help you find out here which type of MacBook you have. (Spoiler: it is on the bottom of your MacBook.)

Yes, in addition to trackpad repairs we also help you with other MacBook problems, such as a screen repair, a new battery, a keyboard repair, a connector repair or a thorough cleaning. Not sure what is wrong? Then we first do a free diagnosis.

Paying on account is possible for business customers with whom a cooperation agreement has been concluded. Employees of these companies can come in for a repair without immediate payment, after prior registration by the company.

Every customer receives a specified VAT receipt by email directly after the repair.

Are you interested or do you want to know whether your company qualifies? Take a look here.

No cure, no pay means: no solution, no payment. At ThePhoneLab you only pay if we can actually repair your MacBook. If we cannot solve the problem, we do not charge for examination or diagnosis. That way you always know where you stand.

At ThePhoneLab we handle your privacy with great care. You are always welcome to watch during the repair, so you see exactly what happens to your MacBook.

We only open or test your device as far as necessary to determine or check the problem, and only if you give permission. This is never mandatory. Our specialists follow strict guidelines and treat every device with respect and care, so your personal data always stays safe.

Yes, at ThePhoneLab you can also buy accessories during your repair. We have a wide range, such as cases, chargers, power banks, computer mice, HDMI adapters and much more. Our specialists are happy to help you choose the right accessories that protect your MacBook optimally and make it last longer.