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Costs From €59

Repair duration90 minutes to 1 week

You probably know the feeling: your iPad needs charging, but the cable has to be twisted every which way before anything happens. Is the charging port of your iPad broken, is there dirt in it, or is it the cable? The specialists at ThePhoneLab find out for free and tell you in advance what the repair costs and how long it takes. No cure, no pay. An iPad connector repair starts at €59. Want to check for yourself first what is going on? In this blog you can read what you can try yourself.

The different iPad models

Apple iPad Standard

The standard iPad is the all-rounder for home, school and on the go, like the iPad 6 (2018) or the iPad 10 (2022). The iPad 10 and newer charge via USB-C, the iPad 9 and older models via Lightning. Our specialists replace both connectors expertly and with a warranty.


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Apple iPad Pro Series

The iPad Pro is made for top performance, like the iPad Pro 11-inch (2018) or the 13-inch (2024). Since 2018, the iPad Pro has a USB-C port. For the iPad Pro from 2021 onwards, a new connector is usually done within an hour and a half.


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Apple iPad Air Series

The iPad Air is light, fast and powerful. Popular models are the iPad Air 3 (2019) and Air 5 (2022). From the Air 4 onwards, the Air charges via USB-C. For a connector repair on an iPad Air, we give you a price on request in advance.


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Apple iPad mini Series

The iPad mini is compact, light and ideal on the go, like the iPad mini 6 (2021). From the mini 6 onwards it has a USB-C port, older models charge via Lightning. For the iPad mini, too, we give you a price on request in advance.


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Which iPad do I have?

Not sure which iPad you have? That makes sense, they all look alike and there are dozens. No stress! We help you find out which type of iPad you have.


We help you here

Not sure if it is the cable?

First try a different cable and charger. If your iPad charges then, it is not the port. In doubt? Our specialists make the diagnosis for free, and you only pay if we fix it.


Read what you can check yourself

When do you need an iPad connector repair?

Do you recognise any of the points below? Then the connector of your iPad is probably dirty or faulty. Visit one of our stores and our specialists will take a look for free.

  • Your iPad no longer charges
  • The charger fits loosely or poorly in the charging port of your iPad
  • The charging port does not respond to the charger, or only with the cable in a certain position
  • Your iPad charges strangely: the percentage rises slowly or even drops while charging
  • Your computer no longer recognises your iPad when you connect it with the cable

Sound familiar? Make an appointment on our website or just walk in.

What connector repair options are there?

At ThePhoneLab we always start with a free diagnosis and, if needed, a professional cleaning. Often the port is not broken, but clogged with dust and lint from your bag. Every time you plug in the cable, you push that dirt further in, until the cable no longer makes good contact.

If the port really is faulty, we replace the connector. For some iPads, such as the newer iPad Pro models, you are then usually done within an hour and a half. On many other iPads, the connector is soldered to the motherboard, which makes replacing it more difficult. As a result, the repair takes longer. We do not carry out this repair on the spot in the store, but centrally at our soldering specialists. Our specialist tells you in advance exactly what the repair costs and when your iPad will be ready.

What does an iPad connector repair cost?

The cost of a new connector differs per iPad model, among other things because of the type of connector and how much work replacing it is. At ThePhoneLab our prices are always fully transparent on the website in advance. Only fair.

Choose your series below and look up your model: iPad, iPad Pro, iPad Air or iPad mini. Click on the price to go directly to that repair. Does it say “On request”? Then we give you a price for your iPad in advance.

iPadiPad ProiPad AiriPad mini

How a connector repair works at ThePhoneLab

1 Make an appointment online or just walk in.
2 Come by for help, 7 days a week.
3 Our specialists examine your charging port for free and give you honest advice straight away.
4 We start with a cleaning and only replace the connector if necessary.
5 We test the charging thoroughly before you take your iPad home again.
With our lifetime warranty, your device will be: Like new for a lifetime!

Click here for the price of your repair

Genuine Apple parts or high quality cheaper options

ThePhoneLab is certified by Apple as an Independent Repair Provider. This gives you a choice of parts for many iPad models, tailored to your use and budget.

  • Genuine Apple parts: identical to the parts your iPad came with when new and, where possible, keeping the manufacturer’s warranty.
  • Reliable own-brand parts of high quality, carefully selected by ThePhoneLab. An excellent choice if you want to save costs without compromising on reliability.

Genuine parts are only an option for newer models. For older models, Apple does not yet supply parts. For these, we use reliable own-brand parts. Our specialists can tell you which options there are for your iPad.

› Want to know more?

You get a lifetime warranty from us

At ThePhoneLab you get a lifetime warranty on almost all repaired parts, including your new connector. In addition, you receive a 12-month warranty on batteries, 24 months on accessories and a 2-week adhesion warranty on our screen protectors. That way you are assured of lasting service, long after your repair.

› Want to know more?

Still in doubt?

A repair is often faster, cheaper and easier than a new device. And it is better for the environment!

Together we extend the life of mobile devices and reduce e-waste.

Click here for the price of your repair

This is where you can have your iPad connector replaced

ThePhoneLab has stores throughout the Netherlands. That means there is always a branch near you for an expert iPad connector repair.

Find the nearest location



ThePhoneLab - Potterstraat 4

Potterstraat 4, 3512 TA Utrecht

Route
030 737 08 72

ThePhoneLab - Van Woustraat 190D

Van Woustraat 190D, 1073 LZ Amsterdam

Route
020 737 32 31

ThePhoneLab - Marnixstraat 253H

Marnixstraat 253H, 1015 WH Amsterdam

Route
020 223 60 38

ThePhoneLab - Beethovenstraat 94hs

Beethovenstraat 94hs, 1077 JN Amsterdam

Route
020 737 29 42

ThePhoneLab - Kennemerstraatweg 104

Kennemerstraatweg 104, 1815 LC Alkmaar

Route
072 220 51 89

ThePhoneLab - Grote Houtstraat 162

Grote Houtstraat 162, 2011 SZ Haarlem

Route
023 737 03 85

ThePhoneLab - Frederik Hendriklaan 142A

Frederik Hendriklaan 142A, 2582 BH Den Haag

Route
070 221 17 00

ThePhoneLab - Denneweg 186

Denneweg 186, 2514 CM Den Haag

Route
070 217 00 98

ThePhoneLab - Meent 11A

Meent 11A , 3011 JA Rotterdam

Route
010 200 23 70

ThePhoneLab - Gelderlandplein 126

Gelderlandplein 126, 1082 LB Amsterdam

Route
020 244 19 10

ThePhoneLab - Astraat 17

Astraat 17, 9718 CP Groningen

Route
050 2004 755

Claim the damage with your insurer

In many cases you can get (part of) the cost of your iPad repair reimbursed through, for example, your home contents or travel insurance. On our website you can create a free repair quote yourself and submit it directly to your insurer. Need a diagnosis first? We are happy to help. That way you can file a claim quickly and easily and know exactly where you stand.

› Check whether your insurance contributes

Other common repairs

Frequently asked questions about your iPad connector repair

  • How much does it cost to replace an iPad connector?

    An iPad connector repair starts at €59. The price differs per model: for most iPads it is between €179 and €199, and for some models we give you a price on request. In the price table on this page you will find the price for your model.

  • How long does an iPad connector repair take?
  • My iPad connector no longer works. Can this be solved more cheaply?
  • What is the difference between a connector and a charging port?
  • My iPad charges poorly. What can I do myself?
  • How do I know whether it is the cable or the port?
  • My iPad only charges when the cable is in a certain position. What does that mean?
  • Can I come in without an appointment for a connector repair?
  • Will my photos and data be kept during the repair?
  • You offer a lifetime warranty on an iPad connector repair. What does it cover?
  • Can I also send my iPad in for a connector repair?
  • Do you use genuine Apple parts?
  • Do I need to prepare my iPad before I come in?
  • Will my manufacturer's warranty remain after a repair?
  • My iPad does not turn on at all. Is that the connector?

Quick booking

Receive your PDF quote instantly by email

Need a quote for your insurance? Create it here by yourself. You’ll immediately receive a PDF quote for the repairs currently in your shopping cart. Please create a separate quote for each separate device.

Can’t find your repair? Submit a manual request here.