Preparing your iPad for repair is not necessary and sometimes not possible if the damage is too bad. However, it can slightly speed up the repair process if your iPad is fully up-to-date with the latest software version and the battery is sufficiently charged.

In addition, we recommend disabling “Find My” or putting your device in repair mode when choosing an original part. Can’t do this yourself? In that case, make sure that your Apple ID login information is known so that our specialists can do this safely with you.

Don’t have time to do this? No worries, our specialists at ThePhoneLab in %location% are also happy to help you without preparation.

Yes, you can also send your iPad to ThePhoneLab for repair. This is ideal when you don’t have time to visit one of our stores. You simply register your device online through our website. Upon receipt, our specialists will perform a free diagnosis and contact you about the cost and expected repair time.

Once the repair is complete, we return your iPad safely and insured, often within one business day. Of course, our lifetime warranty on the performance of the replaced part and our no cure, no pay promise also apply to sent devices.

Want to have your iPad sent in for repair? Register your device for shipment here.

At ThePhoneLab, you will retain your manufacturer’s warranty in some cases, namely when you choose to repair with genuine Apple parts (when available). We are an official Apple Independent Repair Provider (IRP), which means that our specialists work according to Apple’s guidelines and use genuine parts and diagnostic equipment.

Having your iPad repaired with compatible, non-original parts usually voids the manufacturer’s warranty, but at ThePhoneLab you do receive a lifetime warranty on the performance of the replaced part. So you are always assured of quality and security, regardless of the choice you make.

An iPad screen repair at ThePhoneLab usually takes 60 minutes. Many repairs, such as an iPad battery replacement or connector repair, are done to order. Once the part is in stock, we do the repair the same day.

You can simply bring your iPad in without an appointment or schedule an appointment online in advance to avoid waiting time. While you wait, you can often stay in the store; our specialists will repair your iPad right away, on-the-spot.

Yes, at ThePhoneLab you can simply stop by for an iPad repair without an appointment. In all of our stores, certified specialists are on hand daily to help you right away.

So making an appointment is not mandatory, but it can be helpful to avoid waiting time or to make sure the part you need is in stock. You simply book a time slot online that is most convenient for you.

Schedule your appointment right here or walk into ThePhoneLab in %location% today.

Not sure exactly what’s broken on your iPad? No problem! At ThePhoneLab, our specialists always do a free diagnosis. During this check, we thoroughly examine your device and within 60 minutes tell you exactly what is wrong and what the repair would cost.

Would you rather try to solve the problem yourself first? In our knowledge base you’ll find helpful articles on common iPad problems, such as a device that stops booting, won’t charge or has a black screen. Sometimes just rebooting or performing a software update is enough to fix the problem.

Still can’t figure it out? Then you can simply stop by our store in %location% without an appointment, or schedule an appointment for a free iPad diagnosis directly online. Thanks to our no cure, no pay guarantee, you’ll pay nothing if we can’t fix the problem. Schedule your free diagnosis here.

The difference between original Apple parts and high-end alternatives is in origin, software recognition and price.

Original parts are supplied directly by Apple, are identical to factory parts and are automatically recognized by iOS – without notifications.

High-end alternatives are not Apple’s own, but have been carefully tested. They may have minor differences in brightness, color or fit and sometimes are not recognized by iOS as “original. This does not affect the operation of your iPad.

“Independent Repair Provider” (IRP) is an official Apple program that allows companies, such as ThePhoneLab, to use genuine Apple parts and tools for repairs outside of Apple itself.

Our specialists – when choosing an original part – follow Apple’s guidelines and use the same software and calibration equipment as Apple Stores. So you can come to ThePhoneLab for an original iPad repair, while maintaining quality and reliability.

“No cure, no pay” literally means: no solution, no payment.

At ThePhoneLab, you only pay if we can actually fix your iPad. If we can’t fix the problem, we won’t charge you for research or diagnosis. That way you always know where you stand, which is fair and transparent!

You only need to turn off “Find My” when you choose an original Apple repair.

Our specialists will always indicate if your iPad requires turning off “Find My” before the repair starts.

At ThePhoneLab, we take great care with your privacy. You can always watch during the repair, so you can see exactly what happens to your iPad.

We open or test your device only to the extent necessary to determine or verify the problem and only if you give us permission to do so! This is never mandatory.

Our specialists follow strict guidelines and treat every device with respect and care, ensuring that your personal data is always kept safe.

Yes, at ThePhoneLab you can also have accessories fitted or purchased during your repair. We have a wide range of products such as screen protectors that we fit perfectly for you, protective covers, chargers, power banks and much more.

Our specialists are happy to help you choose the right accessories that will optimally protect your iPad and make it last longer.

With the iPad Pro and iPad Air models (With the exception of the Air 1) and the iPad mini models from the mini 4 onwards, the LCD and the glass is 1 part. Besides a broken screen, do you have no picture anymore? Or streaks or smudges in your screen? For the repair this does not matter, a screen repair will solve this.

Do you have a regular-series iPad and in addition to the glass, your screen is damaged? Then you may need an additional repair to replace both your glass and LCD. In this case, we have a combination discount to ease the pain a bit.

Payment on account is possible for business customers with whom there is a cooperation agreement. Employees of these companies, upon prior notification by the company, can stop by for a repair without direct payment.

Each customer receives an itemized VAT receipt in the mail immediately after repair.

Have questions about costs or want to know if your business qualifies? Then look here.