EN – CarePack (+) smartphone insurance

With Care your %product_name% is insured for:

• Fall damage
• Impact damage
• Accident damage
• Water damage
• Animal damage
• Damage through your own fault
• Defects after warranty
• Overvoltage damage
• Damage from fire or lightning
• Other external causes

With Care+ your %product_name% is also insured for:

• Theft
• Robbery

Bij ons is je toestel binnen 30 minuten gerepareerd. Niet in de gelegenheid om naar een filiaal te komen? Dan kun je ons altijd bereiken via de Whatsapp helpdesk zodat we je van een afstand kunnen helpen. Wel zo makkelijk! Ook voeren we een gratis APK’tje uit als je zomaar of voor een reparatie langskomt. Bij een APK’tje doen wij een professionele reiniging en testanalyse en drink jij ondertussen een kopje koffie.

At ThePhoneLab your device will be repaired within 30 minutes. Not able to come to a store? Then you can always reach us via the Whatsapp helpdesk so that we can help you from a distance. It’s that easy! We also carry out a free cleaning and check up service. This service consists of a professional cleaning and test analysis and you can drink a cup of coffee in the meantime.

You can insure your device from as little as € 6.99 per month *. With this we offer high quality repairs for a competitive price. The costs of your insurance and the deductible excess per claim depend on your device. Check the price with one of our specialists or on thephonelab.nl.

* This rate applies to Care.

The deductible excess applies per damage. The amount depends on your device. One of our specialists will be happy to tell you what the deductible excess per claim is for your device.

We think you are old and wise enough to decide for yourself when you no longer need insurance for your smartphone. That is why you can cancel CarePack monthly after a minimum period of 3 months.

Do you have damage to your smartphone? Report your damage here. This must always be done before we can get started with your repair. Are you having a hard time? Visit one of our stores, our specialists are happy to help you. There are two options: 1) Is the damage amount <€200? We can start immediately with your repair. Schedule your repair here. 2) Is the damage amount> €200? Then Harmony must approve your claim before we can repair your device. After approval, schedule your repair here. Our specialists will then immediately start working on your repair.

We repair your smartphone within 30 minutes. So that you can quickly get back to things that really matter: watching cat videos or endlessly scrolling on social media.

Your smartphone will be replaced by a similar device. This is a refurbished smartphone with at least equivalent specifications.

With CarePack you can insure smartphones when buying new, refurbished and after repair. That is what makes this insurance unique: we also insure used smartphones.

With CarePack your smartphone is insured against damage and accidents all over the world. Dropping your smartphone in the toilet during après-ski? Or accidentally squashed in your suitcase on your way to a tropical place? No worries, when you return home, we repair your smartphone.

After a repair or cleaning and check up service at ThePhoneLab, you can additionally take out CarePack smartphone insurance. One of our specialists will be happy to help you with this in one of our stores, so easy!