From research to repair
Have no idea what’s wrong with your MSI laptop, but can’t get it to work? Or are you experiencing other problems whose cause is unclear? We always start with a comprehensive examination to carefully identify the problem. We charge a research fee for this diagnosis. Afterwards, we’ll contact you and you’ll receive a clear explanation of the problem, including a clear quote for any repairs.
You are then never obliged to have the repair carried out. If you decide not to agree, for example because the costs turn out to be higher than hoped for, then you only pay the examination costs. Do you choose to have the repair carried out? Then the examination costs will be deducted in full from the repair price.
That way, you know exactly where you stand in advance and never encounter any surprises.
- 1During the MSI diagnosis, our specialists first run through the software by performing a hard reset. If the MSI boots up, then the software problem is ruled out.
- 2Should your MSI no longer work, we will open it. Each part is carefully gone through to find out the problem.
Frequently asked questions about the MSI diagnosis
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Am I obligated to proceed to repair?
No, Afterwards we will contact you and you will receive a clear explanation of the problem, including a clear quote for any repair. You are never obliged to have the repair carried out afterwards. If you decide not to proceed, for example because the costs turn out to be higher than hoped for, you will only pay the examination costs.
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How long will a repair take for my MSI if I choose to proceed with a repair?
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Do I pay the examination fee as well as the repair?
Curious about where you can get a diagnosis done for your MSI?
You can always visit one of our stores. Click on the map for more info about your store.
ThePhoneLab - Frederik Hendriklaan 142A
Frederik Hendriklaan 142A, 2582 BH Den Haag
Route
Iedereen is welkom bij ThePhoneLab! Of je nu een afspraak hebt of niet. Wel goed om te weten: klanten met afspraak hebben voorrang op klanten zonder afspraak.
Je ontvangt standaard levenslange garantie op de werking van het vervangen laptop onderdeel. Lees hier de voorwaarden.
De kwaliteit, snelheid en prijs van ThePhoneLab zoals je al jaren gewend bent met je telefoon, tablet of MacBook nu ook voor jouw Windows laptop!
Jouw reparatie wordt uitgevoerd door zeer ervaren specialisten. Ieder jaar voeren zij duizenden reparaties per persoon uit.
Onze specialisten zijn opgeleid door Apple, OPPO en OnePlus. Daarnaast leren ze continue bij in onze eigen ThePhoneLab Academy. Hun expertise zetten zij in om iedere reparatie perfect uit te voeren volgens de hoogste kwaliteitsstandaarden.
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