Insurance.
Phone, tablet or laptop broken?
See if your insurance will help pay.
Choose your insurer
Select your insurer for specific information about your coverage and the steps in the event of a claim.
- univéUnivéView →
- CBCentral ManagementView →
- NNNationale-NederlandenView →
- IPInterpolisView →
- AEAegonView →
- ANWBANWB InsuranceView →
- ASRASRView →
- ALZAllianzView →
Is your insurer not listed? Just stop by – we always help you out. 🙌
Will my insurance cover damage to my device?
It depends on your coverage. Whether it’s a phone, laptop or tablet – these are the most common insurance policies and what they cover:
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Contents all risk
Covers accidental damage such as a dropped phone, broken laptop screen or wet tablet. The most comprehensive contents coverage and covers device damage in most cases.
Mostly covered
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Contents outdoors
Covers damage to items outside the home. Whether your device is covered depends on the policy terms. Often yes, but check your policy schedule for exact terms.
Check your policy
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Contents basic
Covers only fire, burglary and water damage from leakage. It almost never covers a broken screen, fallen laptop or water damage from rain.
Not covered
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Travel Insurance
Covers your device in case of damage, loss or theft while traveling. Many travel insurance policies have luggage coverage that includes phones, laptops and tablets. Check the maximum amount and deductible.
Check your policy
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Liability Insurance
Covers damage you accidentally cause to someone else’s device. Did you drop a friend’s laptop? Then your AVP can help. Damage to your own device is not covered.
Only damage to others
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Gadget or phone insurance
Insurance specifically for devices. Covers in most cases all damages including broken screens, water damage and theft. Often the most complete option for those who use their device intensively.
Most extensive
💡 Not sure? Feel free to stop by one of our stores. Together we’ll see if your insurance will cover the damage to your device – free of charge and without obligation.
What is typically covered and not covered?
Regardless of the insurer, these rules of thumb apply:
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✅ Usually reimbursed
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📱Broken screen due to fall damage
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💧Water damage caused by an accident
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🔧Self-inflicted damage (all-risk)
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👜Damage outside the home (outdoor coverage).
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🔋Defective battery (depending on policy).
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❌ Usually not reimbursed
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⏱️Ordinary wear or aging
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🚫Claims that existed prior to the policy
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💣Intentionally caused damage
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❓Loss or loss (unless specifically covered)
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🔩Software problems or factory errors
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Damage? Here’s how to arrange it
In five steps – ThePhoneLab handles most of it for you.
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1Check your coverage
Check your policy sheet or app to see if your claim is covered.
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2Make your free quote
Use our website to request a free repair quote.
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3Report the damage
Submit the quote to your insurer and mention that you want to be repaired by ThePhoneLab.
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4Bring your device
Stop by ThePhoneLab. We repair and make an itemized invoice.
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5Declare
Send the invoice to your insurer and receive your reimbursement, minus deductible.
Want a free quote for your insurer?
You can do this completely free and easy yourself. Add the required repair(s) to your shopping cart. Then click on: receive PDF quote.
Can’t find the repair or don’t know what’s wrong with your device? Then walk into our office or make an appointment. We will make the quote free of charge after a diagnosis in many cases.
Frequently asked questions about insurance
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Is my broken screen covered by my insurance?
It depends on your coverage. With all-risk contents insurance with outdoor coverage, fall damage is covered in most cases. Basic contents insurance usually does not cover it. Check your policy schedule or contact your insurer.
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Which insurance policy best covers damage to my phone, laptop or tablet?
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How do I request a quote from ThePhoneLab?
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What do I need to report damage to my insurer?
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Does my insurer always pay for the repair in full?
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My insurance reimburses only new value - what does that mean?
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Can I get a quote even if I don't know what is broken?
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How long does a repair take at ThePhoneLab?
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My insurer wants pictures of the damage - can ThePhoneLab help?
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Will my travel insurance cover damage at home?
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What if my claim is denied?
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Does ThePhoneLab work with specific insurers?
