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iPhone 13 Pro Diagnosis
Costs 0
Repair duration 15 minutes

iPhone 13 Pro Diagnosis

Asset 74
Costs 0
Repair duration 15 minutes

Is your iPhone 13 Pro not working, but don’t know what the cause is? You can! Our specialists will be happy to help you get back on track! They can tell you what’s going on during a free diagnosis within 30 minutes – and often much sooner!

What do your specialists look at during a diagnosis?

  1. During the iPhone 13 Pro diagnosis, we will first work with you to try to reproduce the problem. The more information we have about the problem, the better we can help.
  2. If the iPhone 13 Pro does nothing at all, we check with measuring equipment after a visual inspection to see if the problem is in the power supply.
  3. If we still do not have a clear outcome with the previous steps, we will open the iPhone 13 Pro open up. We will then look part by part to see where the problem is.
How does a repair at ThePhoneLab work?
  • 1Simply make an appointment through our website - or just walk in at your convenience
  • 2Stop by one of our branches at your convenience, 7 days a week!
  • 3Our specialists will examine your device and give you honest advice on the best repair option.
  • 4Within 30 minutes, we perform most repairs on-site. Feel free to take a look!
  • 5We thoroughly test your device before you take it home again
  • 6With our lifetime warranty, your device will be: Like new again for a lifetime!

Frequently asked questions about iPhone 13 Pro diagnosis.

  • Am I required to proceed to a repair after diagnosis?

    No, our specialists perform the diagnosis and then discuss the options with you. After this, you can make your own decision to proceed with a repair. You are under no obligation to do so!

    Should it be the case that we were able to solve your problem without replacing a part, but your iPhone 13 Pro open, we charge a small fee. We always discuss this in advance.

  • Can I leave my iPhone 13 Pro for repair right away during the free diagnosis?

Curious about where you can have a diagnosis of your iPhone 13 Pro done?

You can always visit one of our stores. Click on the map for more info about your store.



ThePhoneLab - Potterstraat 4

Potterstraat 4, 3512 TA Utrecht

Route
030 737 08 72

ThePhoneLab - Van Woustraat 190D

Van Woustraat 190D, 1073 LZ Amsterdam - Van Woustraat

Route
020 737 32 31

ThePhoneLab - Marnixstraat 253H

Marnixstraat 253H, 1015 WH Amsterdam - Marnixstraat

Route
020 223 60 38

ThePhoneLab - Beethovenstraat 94hs

Beethovenstraat 94hs, 1077 JN Amsterdam - Beethovenstraat

Route
020 737 29 42

ThePhoneLab - Kennemerstraatweg 104

Kennemerstraatweg 104, 1815 LC Alkmaar

Route
072 220 51 89

ThePhoneLab - Grote Houtstraat 162

Grote Houtstraat 162, 2011 SZ Haarlem

Route
023 737 03 85

ThePhoneLab - Frederik Hendriklaan 142A

Frederik Hendriklaan 142A, 2582 BH Den Haag - Frederik Hendriklaan

Route
070 221 17 00

ThePhoneLab - Denneweg 186

Denneweg 186, 2514 CM Den Haag - Denneweg

Route
070 217 00 98

ThePhoneLab - Meent 11A

Meent 11A , 3011 JA Rotterdam

Route
010 200 23 70

ThePhoneLab - Gelderlandplein 126

Gelderlandplein 126, 1082 LB Amsterdam - Gelderlandplein

Route
020 244 19 10

ThePhoneLab - Astraat 17

Astraat 17, 9718 CP Groningen

Route
050 2004 755

What you need to know about ThePhoneLab
1. Welcome with or without an appointment

Everyone is welcome to come to us for a repair, good advice or protection of your iPhone 13 Pro. Good to know: customers with appointments have priority over customers without appointments.

2. Our expertise and experience

Since 2015, ThePhoneLab has been the best repair company in the Netherlands. Thus, all our repair specialists are trained and certified by Apple.

3. Lightning-fast iPhone 13 Pro repairs

Our expert repair technicians will fix your iPhone 13 Pro fast on the spot while you wait. Surely sending it out and waiting for a long time is out of date?

4. No research fees

You never pay examination fees with us. After investigation, you decide whether we will repair the problem. Also, no cure no pay applies here: if the repair does not succeed, you do not pay.

5. Our mission

ThePhoneLab is on a mission: to extend the life of mobile devices. In this way, we reduce the amount of e-waste and promote the circular economy.

By 2030, we want to keep 2 million devices alive longer.

6. Our impact

Did you know that a repairsaves an average of 82kg ofCO2 ? So by 2024, together with our customers, we will havesaved over 3.2 million kg ofCO2 . That’s as much as 128,000 trees take out of the air in a year.

Lifetime like new!