iPhone black screen but on? Here’s what’s going on
Are you suffering from an iPhone with a black screen? There could be two things going on:
- Your iPhone is completely broken and won’t turn on;
- Your iPhone is on but gives a black screen.
In this blog, we talk about the the second problem. Check if your iPhone is on: is it still vibrating and/or making noise? Then read on quickly.
In this blog, we discuss:
Check if your iPhone is still on
You can check this by flipping the mute slider on the side of the iPhone. Is your iPhone vibrating now? Then it’s on. Do you put it on the charger and hear (very softly) the notification sound? Even then, your iPhone is probably just on.
Perform forced restart
It is then quite possible that your iPhone has crashed. You often solve this by forcibly rebooting it. Your data will not be erased on a forced reboot so a backup is not necessary. Follow these steps to perform a hard reset:
- Models without a home button: briefly press the volume up button. Press the volume down button briefly. Then press and hold the power button until the iPhone reboots.
- Models with home button: press and hold the home button and the top button (or side button) at the same time until you see the Apple logo.
Need help rebooting?
iPhone black screen after fall
Did you drop your iPhone? This is probably the cause for your iPhone with black screen. Especially if your iPhone has fallen flat with the screen on the ground, there is a good chance that the screen will turn black all at once. If your screen is also cracked, it is even more likely that your screen will become unresponsive. Annoying, but not to worry! This problem can be fixed by replacing your screen. Go to a branch of a professional repair shop (for example, ThePhoneLab – check here for a branch near you), where they can start a screen repair right away.
First streaks or smudges on your iPhone screen
Were you experiencing streaks or smudges on your screen before this? And is your screen now not showing anything at all? Then, unfortunately, your problem is spread all over the screen. With streaks and spots, individual pixels are broken in the screen. Your iPhone can no longer control these pixels, causing streaks or spots in the image. Often, over time, several pixels next to each other break down, and so the problem spreads across the screen like an oil slick. The end station of this problem? An iPhone with black screen.
iPhone black screen with Apple logo on screen
Is your iPhone screen black with an Apple logo on it? With this problem, your screen is not defective. If your iPhone boots up and it gets stuck continuously on the Apple logo, this is called a bootloop. Booting up an iPhone is called boot in technical terms, and because it tries to do this over and over again, it is called a loop. A bootloop occurs when there are problems with your iPhone. Read more about what a bootloop is and how to fix the problem here.
Causes of a black screen on newer models
More and more often we see with newer iPhones (such as the iPhone 13, 14 and 15 series) that a black screen can also occur due to software problems or bugs after an iOS update. The device is then still on, but the screen is unresponsive or remains black. Often, a forced reboot or software recovery via a computer helps.
Overheating, a faulty battery or Face ID sensors can also play a role in this problem. Newer iPhones sometimes temporarily turn themselves off to prevent damage when internal sensors measure abnormalities.
Does your iPhone keep going black regularly for no apparent reason? Then have your device professionally checked. That way, you’ll prevent greater damage and know for sure what’s going on.
iPhone black screen? Here’s what you can do about it
There is usually only one solution to fix iPhone black screen: replace the entire screen. At ThePhoneLab, our specialists will help you quickly and expertly so you can have a working iPhone again in no time.
It is possible that there may be other (internal) damage with a black screen. For example, after your iPhone takes a really hard hit. In that case, there may be multiple components defective in the iPhone and the problem is not immediately solved with just a screen replacement. Our specialists always do a professional test analysis to determine if there are multiple components in your iPhone that are defective. We will inform you if necessary, and you are never obliged to proceed to repair. This way, we want to avoid the disappointment of you still having no picture on your iPhone after a screen repair.
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Why does my iPhone have a black screen but is still on?
This often happens because your iPhone has crashed. The device is still running in the background, but the screen is no longer responsive. In many cases, a forced reboot will help solve the problem without losing your data. Does your iphone not turn on at all? Then read; https: iphone won’t turn on anymore , here’s what you can do about it!
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How do I know if my screen or motherboard is broken?
If you can still hear sounds, feel vibrations or receive notifications, your iPhone is probably still working. If so, the screen is often the cause. If your device no longer responds to anything, it could be battery, motherboard or water damage.
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How much does an iPhone screen replacement cost?
The price depends on the model and type of screen. Check the price table below for a price estimate for your iPhone!
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When should I have my iPhone checked?
If your iPhone frequently goes black, spontaneously stops working or reacts badly, it’s smart to have it tested by one of our specialists. That way, you can avoid bigger damage and unexpected costs.
In most cases, though, this problem can be solved with just a screen replacement. And we are happy to help you with that! Make your appointment here:

