Google Pixel Connector Repair

Google Pixel connector repair time at ThePhoneLab depends on the problem and the Pixel model. A cleaning takes about 15 minutes. If the part can be replaced, the repair is often completed within 60 minutes. For precision soldering, we charge an average of 1 week. You can find the exact repair time per model on the repair page.

You can simply bring your Google Pixel without an appointment or schedule an appointment online in advance to avoid ordering or waiting time. While you wait, you can often stay in the store; our specialists will repair your Google Pixel right away, on-the-spot.

Yes, at ThePhoneLab you can simply stop by for a Google Pixel repair without an appointment. In all our stores, experienced specialists are on hand daily to help you immediately.

So making an appointment is not mandatory, but it can be helpful to avoid waiting time or to make sure the part you need is in stock. You simply book a time slot online that is most convenient for you.

Schedule your appointment right here or walk into ThePhoneLab today.

A new Google Pixel connector usually lasts for years under normal use. The lifespan depends mainly on how intensively you use the port and whether damage occurs from dust, moisture or improper plugging in. With careful use, a replaced connector often keeps working trouble-free for a long time.

Tips to extend life:

• Always plug the cable in straight and carefully
• Use quality cables that fit well
• Avoid moisture in and around the charging port
• Come in for regular cleaning to prevent accumulation of dust and lint

Preparing your Google Pixel for a connector repair is neither necessary nor often possible.

No matter how small, every repair carries some risk. Therefore, we always recommend backing up your important data in advance via Google Drive. This keeps your photos, contacts and files safe, even in the event of an unexpected malfunction, loss or theft.

Don’t have time to do this? No worries, our specialists at ThePhoneLab are also happy to help you without preparation.

Yes, you can also send your Google Pixel to ThePhoneLab for repair. This is ideal when you don’t have time to stop by one of our stores. You simply register your device online via our website. Upon receipt, our specialists will perform a free diagnosis and contact you about the cost and expected repair time.

Once the repair is complete, we’ll return your Google Pixel safely and insured, often within one business day. Of course, our lifetime warranty on the performance of the replaced part and our no cure, no pay promise also apply to sent devices.

Want to have your Pixel sent in for repair? Register your device for shipment here.

ThePhoneLab is not a service partner authorized by Google. This means that we cannot guarantee the maintenance of the official Google factory warranty after a repair.

In addition, we offer our own lifetime warranty on the repair we perform. Should there be anything wrong after the repair that can be traced to our work, we will fix it for you free of charge.

Do you still have a manufacturer’s warranty and do you doubt what the best choice is for your situation? Then we would be happy to think with you.

An Independent Repair Provider is a repair company that operates independently of Google, but works to professional standards.

As explained in the FAQ above, ThePhoneLab is not an official service partner authorized by Google. That means we do not work on behalf of Google or make any decisions from their warranty or service policies.

In fact, in practice, we often see this as an advantage for both us and the client:

• We are not bound by strict instructions and internal rules that in some cases are not in the best interest of the customer.

• We can think better about faster, affordable and sustainable solutions.

At the same time, we do meet high quality standards:

• We work with genuine Google parts, supplied directly through an official Google dealer.

• We use the official repair manuals provided by Google.

• Repairs are performed by experienced technicians with specialized knowledge of Google Pixel devices.

Therefore, for many repairs, there is no practical reason to choose a submitted repair to Google instead of ThePhoneLab. Thus, ThePhoneLab combines the best of both worlds: quality and flexibility, with the customer always at the center.

No, at ThePhoneLab (except for water damage) you never pay examination fees. Learn more in the following FAQ about our No cure, no pay policy.

“No cure, no pay” literally means: no solution, no payment.

At ThePhoneLab, you only pay if we can actually fix your Google Pixel. If we can’t fix the problem, we won’t charge you for research or diagnostics. This way you always know where you stand, which is fair and transparent!

At ThePhoneLab, we take great care with your privacy. You are always allowed to watch during the repair, so you can see exactly what happens to your Google Pixel.

We open or test your device only to the extent necessary to determine or verify the problem and only if you give us permission to do so! This is never mandatory.

Our specialists follow strict guidelines and treat every device with respect and care, ensuring that your personal data is always kept safe.

Yes, even if your Pixel no longer turns on, you are welcome at ThePhoneLab.

In many cases, there is a problem with the battery, charging port, software or motherboard. Our technicians first perform a free diagnosis to determine the cause and then clearly discuss options and costs.

Even when the device no longer gives any sign of life, repair is often still possible, as long as parts are available. Should repair not be feasible or useful, we will always let you know honestly.

Doubting whether your Google Pixel is salvageable? Walk in and we’ll take a look with you.

Yes, in almost all cases, your photos and data are simply retained.
In fact, unlike Google itself, we are not required to wipe your device during a repair.

However, it is important to know that – no matter how small – every repair carries a risk. That’s why we always recommend backing up your important data beforehand.

This ensures that your photos, contacts and files are safely stored even in the event of an unexpected device malfunction, loss or theft.

This partly depends on the Pixel model you have. In most cases, we carefully remove the broken camera glass without fully opening the device.

When possible with your model, we also disassemble the back cover to give the camera environment an extra good cleaning from the inside and safely remove any glass shards.

Then we install new camera glass so that your Pixel is optimally protected and looks like new again.

Yes, at ThePhoneLab you can also have accessories installed or purchased during your connector repair. We have a wide range of products such as screen protectors that we apply perfectly for you, cases, chargers, power banks and much more.

Our specialists are happy to help you choose the right accessories that will optimally protect your Google Pixel and make it last longer.