OnePlus repair Eindhoven

That depends on the repair and on stock. If the part is ready, we often repair your OnePlus the same day. How many OnePlus parts we have in stock varies, and we often order a part specially for you. In that case we let you know in advance when your device will be ready.

You can also see the expected repair time for your model on the repair page of your OnePlus. If you book an appointment online, we make sure the part is ready for you.

Yes, at ThePhoneLab in Eindhoven you can simply walk in with your OnePlus without an appointment. Our specialists will take a look right away.

An appointment is not required, but it is handy: you avoid waiting and we make sure the part for your OnePlus is ready. We often order it specially for you. You choose a time slot online that suits you.

Book your appointment right here or walk in at ThePhoneLab in Eindhoven today.

Yes, besides OnePlus phones we also repair the OnePlus Pad tablets in Eindhoven. A cracked screen or a battery that drains quickly? You’ve come to the right place, with the same speed and service as for your phone. You’ll find the prices in the price table under OnePlus Pad.

For OnePlus phones and the OnePlus Pad we carry out almost all repairs, as long as the parts are available. We can’t help you with a OnePlus Watch or OnePlus Buds.

Not sure whether your OnePlus can be repaired? Feel free to contact us, we are happy to take a look with you in Eindhoven.

A OnePlus lasts three to five years on average, depending on the model and how you use it. Newer models also receive software and security updates for longer than older ones.

The battery is usually the first part to wear out. After two to three years of daily (fast) charging, you notice it drains faster. With a new battery or a new screen, your OnePlus often lasts for years to come. That is cheaper than a new phone and better for the environment.

Preparing is not necessary and sometimes not possible. It does help if your OnePlus has the latest software and the battery is sufficiently charged.

However small, every repair carries some risk. So make a backup of your important data beforehand, for example through your Google account. That way your photos, contacts and files stay safe, even in case of an unexpected failure, loss or theft.

No time to do it? No worries, our specialists in Eindhoven will also help you without preparation.

Not sure what’s wrong with your OnePlus? No problem. Our specialists always carry out a free diagnosis. We examine your device thoroughly and often tell you within 30 minutes what’s going on and what the repair costs.

Want to try something yourself first? In our knowledge base you’ll find tips for common problems, such as a phone that no longer charges or no longer starts up. Sometimes a restart or software update already does the trick.

Still stuck? Walk in at Eindhoven or schedule your free diagnosis here. Thanks to no cure, no pay, you pay nothing if we can’t fix the problem.

Yes, don’t live nearby or don’t have time to visit? Then send your OnePlus to us. You simply register your device online. Once we receive it, we carry out a free diagnosis and contact you about the costs and the expected repair time.

After your approval we get to work and send your OnePlus back to you safely and insured. You still get our lifetime warranty on the performance of the replaced part and no cure, no pay applies.

Register your device for shipping here.

ThePhoneLab is not an authorised OnePlus service centre. Since July 2025 we no longer carry out free warranty repairs for OnePlus. If you have a defect that is covered by the manufacturer’s warranty, please contact OnePlus directly.

If your damage is not covered by the manufacturer’s warranty, for example after a drop or water damage, you are simply welcome at our stores. We cannot guarantee that the OnePlus manufacturer’s warranty remains valid after a repair at ThePhoneLab. You do get our lifetime warranty on the repair itself.

Not sure what’s best in your situation? We are happy to think along with you.

Yes. At ThePhoneLab we work with original OnePlus parts. We can replace each part separately, so your OnePlus works exactly as intended after the repair.

We have been repairing OnePlus devices since 2015, when we started with repairs on the OnePlus One. Our specialists keep their knowledge of OnePlus devices up to date. That is why you get a lifetime warranty on the performance of the replaced part (12 months on a new battery).

No, at ThePhoneLab in Eindhoven you never pay diagnostic costs (except for water damage). You can read more about this in the next question about our no cure, no pay promise.

“No cure, no pay” literally means: no solution, no payment.

At ThePhoneLab you only pay if we can actually repair your OnePlus. If we can’t fix the problem, we don’t charge anything for the examination or diagnosis. Fair and simple.

Yes, every repair at ThePhoneLab comes with a standard 3-month warranty.

After the repair you receive an email from us with which you can extend this warranty for free to a lifetime warranty* on the replaced part and the work carried out.

*12-month warranty on battery replacements

Yes, even if your OnePlus does nothing at all anymore, you are welcome at ThePhoneLab.

Often the cause is the battery, the charging port, the software or the motherboard. With a free diagnosis our specialists first find the cause and then discuss the options and costs with you.

If a repair is not feasible or not worthwhile, we tell you honestly. Not sure whether your OnePlus can still be saved? Drop by in Eindhoven and we’ll take a look with you.

Yes, in almost all cases your photos and data simply stay on your OnePlus. We don’t wipe your device during a repair.

Every repair does carry a small risk. That is why we always advise you to make a backup of your important data beforehand. That way you can be sure your photos, contacts and files are safe, even in case of an unexpected failure, loss or theft.

We handle your privacy very carefully. You can always watch during the repair, so you see exactly what happens to your OnePlus.

We only open or test your device as far as needed to identify or check the problem, and only with your permission. That is never mandatory.

Our specialists follow strict guidelines, so your personal data always stays safe.

First our specialists examine what exactly is wrong with your OnePlus. Then they carry out the repair carefully, with original parts and professional tools.

Afterwards we test your device extensively: the screen, the cameras, the sound and the (fast) charging. Only when everything works properly do you get your OnePlus back.

Yes, during your repair you can also buy accessories or have them fitted. Think of a screen protector that we apply perfectly for you, a case, a charger or a power bank.

Our specialists are happy to help you choose accessories that protect your OnePlus well, so it lasts longer.

No, unfortunately that is not possible for private customers. You pay directly after the repair has been carried out.

An exception are business customers with a partnership agreement. After registration by the company, their employees can come in for a repair without paying directly.

Questions about the costs, or want to know whether your company qualifies? Feel free to contact us.