Samsung screen not responding? You can do this!

You’ve pressed your Samsung screen several times, but nothing happens. After the fifth time, your Samsung screen finally responds to touch. However, this means that the screen sensitivity of your Samsung display has decreased. Very annoying when your Samsung screen is unresponsive! The touchscreen no longer works on your Samsung and you’re looking for a solution? Then you’ve come to the right place. In this blog, we explain to you how it is possible that Samsung screen is unresponsive and your touchscreen is not working. We also explain how to get your touchscreen working again. We address the following topics:

• Samsung screen not responding? Take the hardware test
• Touchscreen Samsung not working due to screen problems
• Touchscreen Samsung not working due to motherboard problems

Samsung screen not responding? Take the hardware test

Your Samsung screen stops responding: whether it’s your tablet that doesn’t respond to touch, or your smartphone: a hardware test can reveal if there are internal problems with your device. To perform a hardware test, you need the Samsung Members app. So first, make sure it is installed on your smartphone or tablet. From operating system Android 7.0 Nougat and above, this app is on your tablet or smartphone by default. Do you have an older operating system or can’t find the app? Download the app from the Google Play Store here. In the app, perform the following step-by-step process:

You can also access this menu through your phone app:
At the phone number here, type: *#0*# to enter the test menu. Choose the touch test here and follow step 3.

1. Go to Diagnoses (at the top of the screen)
2. Choose Touch Screen
3. Color the squares by swiping over them
4. Is your result Good? Then the screen responds well to touch

Does this test show that your Samsung does not respond to touch? Then your touchscreen no longer works properly. In the rest of this blog, we’ll explain to you what the problem is and how to fix it.

Touchscreen Samsung no longer works due to screen problems

Samsung touchscreen not working? Our specialists find that, in the case of Samsung, an unresponsive touchscreen is more often due to a broken screen than hardware problems. Therefore, if your Samsung screen is unresponsive or your touchscreen stops working, your screen may be faulty. This means that a relatively simple screen repair usually solves the problem. Sometimes you can see this in physical damage, such as cracks in the screen, caused by drop, pressure, impact or water damage. In other cases, there is little on the surface of the screen. In short: your Samsung screen is no longer responsive? Then a Samsung screen repair will be the solution in many cases. After a Samsung screen repair, your touchscreen will work again. Is that not the case? Then you don’t have to pay either. ThePhoneLab repairs on a no cure, no pay basis.

Touchscreen Samsung no longer works due to motherboard problems

Samsung screen not responding? And that’s why you feel that your Samsung touchscreen doesn’t work? In an occasional case, there is an internal defect that makes your touchscreen unresponsive. To ensure that the touchscreen responds as before, it is possible that a motherboard repair will be the solution. A motherboard repair is an extremely complex Samsung repair, which will require you to stop by a professional phone repair shop. After a motherboard repair, your Samsung touchscreen will work again as expected!

Perform a free diagnosis

When your Samsung screen is unresponsive, often your touchscreen is broken. This can be solved by getting a screen repair or a motherboard repair, for example. At ThePhoneLab, we do a diagnostic to find out why your Samsung screen is unresponsive. A diagnosis is always free of charge. By performing a diagnostic, a specialist can conclude whether, for example, your screen needs to be replaced. You are never required to proceed to a repair after diagnosis, but of course you can.

Are you suffering from a touchscreen that no longer works on your Samsung? If so, at least go to a professional repair shop (for example, ThePhoneLab – check here for a store near you), where they can start a repair right away. We can perform both a screen replacement and a motherboard repair. Make your appointment here:

Want to know what a Samsung screen repair will cost? Look in the table