iPhone 13 most common problems & complaints

The iPhone 13 series, the mini to the Pro & Pro Max, still runs smoothly for many users. But after several years of heavy use, some users do start to notice hiccups. At ThePhoneLab, we see iPhone 13 series coming in daily with specific complaints. In this blog, we share the most common problems, their causes and what you can do about them!

Do you have substantial damage to your iPhone 13 or did it fall in the water? Make an appointment now! Often our specialists can help within 30 minutes. No cure No pay!

In this blog, we discuss:

• Battery issues after iOS 18 update
• iPhone 13 (Pro) Screen remains black
• iPhone 13 crashes or stops responding to anything
• iPhone 13 mini battery problems
• Most common iPhone 13 repairs at ThePhoneLab
• Buy or repair refurbished iPhone 13

Battery issues after iOS 18 update

Many users report that their iPhone 13 drains faster after the iOS 18 update. Some find that the battery capacity drops in a short period of time, and the device gets hotter during normal use.

Want to know what you can do during the hot summer months to combat an overheated phone? Then read; Is your iPhone getting hot? Follow these steps

What can you do yourself against this problem?

• Check your battery condition via Settings > Battery > Battery Condition.
• Enable power saving mode.
• Limit background activity of apps.

If your battery condition is below 80%, it is time for a replacement of your iPhone 13 battery. At ThePhoneLab, it can be taken care of within 30 minutes!

iPhone 13 (Pro) Screen remains black

Some users experience their iPhone 13’s screen becoming completely unresponsive or remaining black while the device is on. This could be due to software issues or a faulty screen. If you have an upcoming call with your boss, this can be so irritating that you may want to use your phone as a baseball. Don’t panic! We have some solutions for you!

What can you do?

• Perform a forced reboot: briefly press the volume up button, then volume down, then hold the side button until the Apple logo appears. This ensures
• Update your iPhone to the latest ios with your computer. Read step by step how to do this safely on; iPhone update fails? Here’s what you need to do!
• If this does not help, the screen may be defective and replacement is required.

Our technicians can quickly test whether the display is still working and, if necessary, professionally replace the screen. To do so, easily make online your appointment.

iPhone 13 crashes or stops responding to anything

A common frustration: your iPhone 13 suddenly does nothing. You try to swipe, press buttons, but your device seems to be completely frozen. Sometimes it even seems to still be on (you might hear a sound or feel vibrations), but you can’t make any progress. Especially very irritating if you have a call appointment scheduled with your mom or boss, but that’s a worst case scenario! Your iPhone 13 is just completely stuck and can’t be turned off. This happens more often than you think, especially after software updates or with heavy use.

What can you do? iPhone 13/Pro/Pro Max reset:

1. Briefly press the volume up button
2. Briefly press the volume down button
3. Then press and hold the side button until the Apple logo appears

In 9 out of 10 cases, your device will be awake and usable again after this. Does this not work, or does your device keep crashing over and over again? Then there could be more to it, such as an outdated iOS version, an app crashing or hardware really starting to have its quirks. Before a free diagnosis online your appointment!

iPhone 13 mini battery problems

Small phone, big annoyance. The iPhone 13 mini is known for its compact size, but unfortunately also for its battery that sometimes disappears as quickly as your motivation on Monday morning. At ThePhoneLab, we regularly get reports from mini users who find that their device gives up mid-day, even if they don’t use it heavily.

Why is that?

The compact body automatically means a smaller battery as well. Combine that with a few iOS updates, more intensive apps and some years on the counter, and you get: fast drain, slow charge and a frustrating battery condition.

What can you do?

• Check your battery condition via Settings > Battery > Battery Condition
• Use power saving mode more often
• Avoid unnecessary bright screen use or 5G if you’re not streaming Formula 1
• And if your battery is below 80%? Then it really is time for replacement

Our specialists often replace your mini-battery within 30 minutes. So you can get through the day with peace of mind again, without charger anxiety.

Is it still wise to buy (or keep) an iPhone 13?

Good question. The iPhone 13 is now a generation or so older, but certainly not yet a museum piece. The gap between the iPhone series is getting smaller and smaller, for example, in performance for the regular user there is little to notice between the iPhone 13 & 15 series for example. In fact, the iPhone 13 series is still a smart choice, especially if you know what its weaknesses are and how to deal with them.

What are the disadvantages of the iPhone 13 in 2025?

• Batteries begin to show more frequent failures (rapid wear)
• Some models have screens that suddenly stop responding
• Charging problems more common due to worn lighting ports

And yes, devices sometimes crash after updates

Sounds like a laundry list, but these are all things that we at ThePhoneLab fix on a daily basis. And: all parts are readily available and affordable to replace. So it really is not a “throwaway phone.”

Most common iPhone 13 repairs at ThePhoneLab

These are the most common repairs for the iPhone 13 series at ThePhoneLab, is yours among them?

• Replace battery – In case of rapid discharge or reduced capacity.
• Screen replacement – For cracked or non-responsive screens.
• Camera glass replacement – often damaged after a fall.
• Dock connector repair – If your iPhone no longer charges.
• Camera module replacement – For blurry photos or shaky image.

Buy or repair refurbished iPhone 13

Do you already have one? Have it checked out if you notice any problems. Looking to buy one? Then a refurbished iPhone 13 is a very smart option. For a friendly price, you can get a device that has been fully checked technically, with warranty. Get professional advice at one of our stores And choose from our range of refurbished iPhones! Our motto is not for nothing: lifelong like new!

Click on the price and book your appointment!