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CarePack: smartphone insurance with ThePhoneLab service

At ThePhoneLab it is possible to take out a smartphone insurance. What is unique about ThePhoneLab CarePack is that we also ensure used smartphones. You can choose how you want to insure your smartphone: with Care or Care+. You will also receive ThePhoneLab service that you are used to, the complete CarePack(+)!

Original Apple without an appointment

We can repair your iPhone with Apple genuine parts, without you making an appointment! Walk into one of our stores and your iPhone will be repaired the same day.

Pick up & Delivery service

No time to stop by? We come to you! Not everyone has the time to leave work or other obligations for an hour. That is why we offer a Pick up & Delivery service at all our stores in Amsterdam, Haarlem, Utrecht and Alkmaar. We pick up your smartphone or tablet on a desired location and bring it back repaired within 4 hours! Because of the lockdown we temporarily offer this service for free. With exception from free services like an APK'tje or a diagnosis.

Mail-in repair

Are you not able to come by one of our stores and is the pick up and delivery service not an option? Use our mail in repair service! We ensure you that we will repair your smartphone or tablet the same day.


As a business customer you are always busy: that means no time to leave your office. Fortunately we do have that time. We even come to your desk to pick up your smartphone or tablet and we bring it back repaired within an hour.