Specialist Labby

About Labby

Labby is ThePhoneLab’s digital assistant, ready to help customers day and night. Literally. While our specialists sleep, Labby is still on standby to answer questions, analyze problems and help customers on their way. He does this in every language imaginable and without having a bad day.

He knows ThePhoneLab’s website inside and out. Whether you want to know what a repair costs, how long a repair will take or what to do if your phone stops charging, chances are Labby has already found the answer for you.

Labby is lightning fast, always friendly and has an impressive memory. With all that knowledge, he can often help customers immediately with practical information and clear explanations. This gets you to the solution you’re looking for faster.

But as smart as Labby is, he also knows that he cannot know everything. When a question gets too specific or when he is not entirely sure about something, he calls in one of our specialists without hesitation. That way we make sure you always get a reliable answer from someone with real hands-on experience.

So you can think of Labby as ThePhoneLab’s first helpline: always available, always helpful and always ready to guide you to the right solution.